Last Updated: October 26, 2023

At Dravontex LLC, accessible from https://dravontex.com/, your privacy is very important to us. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your personal data when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information from you to provide and improve our services.

a. Personal Information You Provide to Us: When you make a purchase or attempt to make a purchase through our website, we collect personal information you provide, such as:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (e.g., credit card details, Afterpay/Klarna account information) – Please note that payment processing is handled by secure third-party payment processors. Dravontex LLC does not directly store sensitive payment card information on its servers.

b. Automatically Collected Information (D97evice Information): When you visit https://dravontex.com/, we automatically collect certain information about your device, including:

  • Your web browser type
  • IP address
  • Time zone
  • Information about the cookies installed on your device
  • Details about the web pages or products you view
  • What websites or search terms referred you to our site
  • How you interact with our website

We collect this information using technologies like:

  • Cookies: Small data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Fulfilling Orders: To process and fulfill your orders, including processing payments, arranging for shipping, and providing you with order confirmations and invoices.
  • Communication: To communicate with you about your orders, respond to your inquiries, and provide customer support.
  • Website Improvement: To improve and optimize our website (e.g., by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
  • Marketing (with consent): If you opt-in to receive marketing communications, we may send you emails about new products, promotions, or other updates. You can unsubscribe at any time.
  • Fraud Prevention: To screen our orders for potential risk or fraud.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Service Providers: We share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential. These include payment processors (Afterpay, Klarna), shipping carriers, and website analytics providers (e.g., Google Analytics). We use WooCommerce as our e-commerce platform – you can read more about how WooCommerce uses your Personal Information here: [Link to WooCommerce privacy policy if available, or state they adhere to industry standards].
  • Legal Requirements: We may disclose your information when required to do so by law, in response to a subpoena, court order, or other legal process, or to establish or exercise our legal rights or defend against legal claims.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred.

4. Your Rights

You have certain rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-out of Marketing: You can opt out of receiving marketing emails from us by following the unsubscribe link in those emails or by contacting us directly.

To exercise any of these rights, please contact us using the contact details provided below.

5. Do Not Track

Please note that we do not alter our data collection and use practices when we see a “Do Not Track” signal from your browser.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Gateway Providers’ database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us so that we will be able to take necessary actions.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, our practices, or your dealings with our website, please contact us:

Dravontex LLC Address: 4909 Brownsboro Rd, Louisville, KY 40222,United States Email: support@dravontex.com Phone: +17814616768 Customer Service Hours: Monday-Friday 9AM-5PM EST